Customer Data Platforms (CDPs) are similar to Data Management Platforms (DMPs) but focus on customer data (PII) rather than cookies or device IDs. CDPs create a single customer view for personalized, cross-channel messaging (online, offline, email, social, etc.). They centralize data for consistent, organization-wide customer engagement.
Unified Customer View
Real Time Personalization
Orchestrated and Automated
Audience Segmentation
Analytics / BI and Insights
Known + Unknown
Boosting Advertising
Unified Profile
Multi-channel and device Activation